Due to system maintenance, reservations, cancellations, and Shinkansen QR ticket display will be unavailable during the following times.
Customers using QR tickets to board or alight the Shinkansen during maintenance hours should print or save the QR ticket screen on their device before boarding.
Approximately 23:10 to 5:30 the following day: Jun 15th (Mon), 22th (Mon), 29th (Mon)
Approximately 23:45 to 5:30 the following day: May 25th (Mon), 28th (Thu), 31th (Sun), Jun 4th (Thu), 6th (Sat), 8th (Mon), 13th (Sat), 17th (Wed), 19th (Fri), 20th (Sat), 24th (Wed), 25th (Thu), 27th (Sat)
*Work times may vary or be cancelled.
*From 2:00 to 4:00 on the fourth Wednesday of every month, new reservations for EX Travel Packs and destination reservations, and operations requiring My Page login will be unavailable.